Privacy Policy

Last Updated: April 7, 2026

1. Scope

This Privacy Policy explains how Wensor Cloud collects, uses, discloses, and protects personal data when you use our websites, control panel, APIs, and related services.

2. Information We Collect

We collect only data necessary to operate and secure our platform, including:

  • Identity and account details (name, email, company, account preferences).
  • Billing and transaction data (invoice details, payment metadata).
  • Technical telemetry (IP logs, device/browser data, request metadata).
  • Service usage data (provisioning actions, panel/API interactions).
  • Support and communications content you voluntarily submit.

3. How We Use Information

We use data to deliver infrastructure services, secure accounts, process payments, detect abuse, provide support, satisfy legal obligations, and improve reliability and performance.

4. Legal Bases and Consent

Where required by law, we process data on the basis of contractual necessity, legitimate interests, legal compliance, and consent. You may withdraw optional consent at any time where applicable.

5. Data Sharing

We do not sell personal information. We may share limited data with trusted processors (payment, support tooling, infrastructure, and communications providers) strictly for service delivery under contractual safeguards.

6. Security Controls

We maintain technical and organizational safeguards including access controls, encryption in transit, segmented infrastructure, and security monitoring. No internet system is perfectly secure; users remain responsible for endpoint and credential security.

7. Retention

We retain personal data only as long as needed for service operations, fraud prevention, contractual obligations, and legal compliance. Retention windows vary by data category and service context.

8. International Transfers

If data is transferred across jurisdictions, we apply appropriate safeguards consistent with applicable law, including contractual protections and access controls.

9. Your Rights

Subject to local law, you may request access, correction, deletion, export, or restriction of your personal data. To submit a request, contact privacy@wensor.cloud.

10. Policy Updates

We may revise this policy as services, law, or security requirements evolve. Material updates will be posted with a revised effective date.